Remote Supervision in Times of Pandemic at the University Level Under the Systemic Approach

  • Laberiano Andrade-Arenas“Universidad de Ciencias y Humanidades”
  • Roberto Yon Alva“Universidad de Ciencias y Humanidades”
  • Gilder Vargas Vargas“Universidad de Ciencias y Humanidades”
  • Yrma Príncipe Somoza“Universidad de Ciencias y Humanidades”
DOI: 

https://doi.org/10.3991/ijet.v17i06.27941

Keywords: 

Covid-19, maltese cross, remote supervision, soft systems, systemic approach, university

ABSTRACT

In this research work, the remote supervision of teachers is shown to be carried out within the framework of Covid-19 at the University of Sciences and Humani-ties, where full and part-time teachers and also students had training in the use of digital tools for the development of their digital skills and competencies. Howev-er, teachers and students had limitations in connectivity and the minimum condi-tions such as the use of PCs or smartphones for the realization of the classes. The soft systems and the Wilson methodologies were used with a systemic approach, based on its Maltese cross where information was obtained on the perception of the teaching-learning process in remote time by the student, teacher, assistant, co-ordinator of the area, teaching assistant who were directly involved in the super-vision of remote classes. The objective of the article is to make a proposal for continuous improvement in remote learning teaching in times of pandemic. The result obtained from the research was that remote supervision allowed the teach-ing-learning process to be improved by providing feedback on continuous im-provement. It is concluded that the supervision of teachers requires teachers of full time, as well as more training in the use of digital tools, benefiting students from research.

PUBLISHED

April 5, 2022

AUTHOR BIOGRAPHIES